
Apple just recently rolled out its newest software innovations, including something they’re calling iCloud. It’s promised to store your music, photos, apps, calendars, documents and more, and wirelessly push them to all your devices, automatically.
But I’m not interested.
Here’s why.
iCloud replaces MobileMe, which replaces .Mac, which started as a subscription based suite of services in 2002. I’m an early adopter and .Mac was no exception for me. But I had so many problems syncing my calendar with .Mac I was eventually forced to create a new, fresh account. I would find duplicates and triplicates of some events, and others seemed to disappear into the ether. Not reliable.
.Mac became MobileMe in 2008 and I’ve had problems with it syncing my contacts, pretty much throughout the life of that “service.” Contacts kept duplicating, and sometimes email addresses would create their own new entries, without connection to names and phone numbers. I have no idea who some of them belong to.
I actually have about 1,500 entries in my address book, but MobileMe somehow expanded that to more than 15-thousand. Nearly all of them were duplicates or unattached email addresses.
Apple has, over the years, changed the way you can get tech support, and it’s gotten easier to contact someone with a problem. And they’re very nice folks. But I’m still very frustrated by how long it takes to resolve an issue. I’m pretty tech savvy and can walk through any instructions I’m given. But right now I’m more than three weeks in to a technical service call with the upper echelons of tech support at Apple.
They’ve had me send them archived files of all my contacts, my calendars and even the bookmarks associated with my Safari browser. They’ve given me a new temporary password to access my accounts while they fiddle with them, and every once in a while parts of my account become accessible to me. I can still access my calendars, but not my contacts. They just don’t seem to exist. Good thing I have backups.
I bought the $99 yearly subscription to MobileMe mostly so that I could seamlessly integrate such information. I always have my iPhone with me but sometimes enter new contact information onto my iPad or my laptop or my desktop… all of them Apple products. I don’t want to have to make a daily reconnoitering of all the data on all the devices. MobileMe’s supposed to do it.
I could use Yahoo or Google’s syncing services and am increasingly questioning why I don’t. I guess I keep hoping MobileMe will get its act, and my contact information, together for once and for all. But now it’s been announced to be a dinosaur. They’re not selling any more MobileMe subscriptions, and current ones will be operable only for the next year.
With MobileMe and iDisk you can upload photos, calendars, contacts and many documents, which I still do… if I have backups someplace else and don’t really need to rely on the “cloud.” But in addition to the syncing problem I’ve had troubles with my Internet provider, Time Warner Cable. There have been days when I’ve had no web access at all.
And the idea that all my music, photos, apps, calendars, documents and more might be stuck in an unreliable cloud that I can only access when I’m positive I have uninterrupted Internet access scares the heck out of me.
As you know from previous articles, I’m a big proponent of backing up everything, and often. The idea that I’d have to have backups on my computer of everything in the iCloud makes me question why I need iCloud in the first place.
Doesn’t sound so heavenly to me.



